See the following to understand your options regarding a broken wristband on your Fitbit tracker: In-warranty customers: Most customers who live in the United States, UK, and Europe can file a claim online. Check your eligibility to file an online ...
I've had my Charge 4 for just over 2 years. I wore it swimming for the first time, and it killed my battery. It's worked just fine for a variety of workouts in the 2 years I've had it. Now when I charge it up and turn it on, the battery drains in a m...
Dim screen, can't read it during day, been months since the notifications worked
2 times, My fitbit has generated huge number of steps while I was asleep. For example today 6 September 2022 when I woke up and synced my Fitbit to my phone, I see 38362 steps generated at 03:00 hrs just I a second. Similarly on 8 July 2022 at about ...
Hello all, I am trying to solve my issue about double payment with no scores. Here's the summary of my problem:I have an annual subscription that ends by June 2023, already paid. Then I also paid eight months for monthly subscription by mistake. I as...
Hi! After having filed a claim, I got the receipt from the one who gave me this as a gift. I want to send this in too, but don't know where or how as the claim is closed for me now. Norway Moderator edit: format and removed personal information....
I can’t seem to get messages from Facebook messenger. I have a page that I run on Facebook and I can’t get messages on my Fitbit from when people message me?
I want my exercise record to show on my today tab- what do I do please? Moderator Edit: Clarified subject
Charge 2 is synching with my phone but time does not update to the correct time Moderator edit: updated subject for clarity.
My charge 2 has a cracked glass face, second one to do this. Then my charge 3 won’t charge at all ? Moderator edit: updated subject for clarity.
Charge 2 has had issues recently with maintaining a GPS connection to a phone for outdoors exercise. Samsung Galaxy 10, Android system v12, Fitbit software v 3.69. There are no pending updates for the phone firmware, Android OS, or Fitbit software. T...
Charge 3 use to get notifications when text or phone call but stopped doing it a long time ago. Moderator Edit: Clarified subject
My fitbit has been dead for a bit now because i stopped wearing it becuase it was not charging and the time was off. i decided I would charge it and try and fix the situation. I plugged it in to charge and it just shows a battery icon with an exclama...
Hi all, Using Charge 4, latest Android app, Samsung Galaxy S22+, every time I try to share the workout results via the heart icon, the app crashes. Flushed cache, reinstalled app, multiple times, same result
I have Charge 3 but I could not find its community. I need some help. even in normal brightness mode I can not see the screen when I am outdoors. Only indoors in low light. I reinstalled but nothing happens. Moderator Edit: Clarified subject
Black screen...Hello, I've had my charge 3 coming up to 2 years now and it has worked perfectly well for me up until waking up on Sunday morning. When I woke up it had what looked like a bleed on the screen except that it kept changing shapes when I...
Guess Fitbit will not be doing this? and I wonder why?Thanx Barbara
I have tried all the suggestions, deleting and reinstalling the Fitbit app to my phone, bluetooth on and off. Resetting my charge 4 , nothing seems to work. The charge 4 has worked fine for 11 months from new but stopped syncing for no reason. When ...
Needs to be added!! It should include accurate calorie burning information, calorie intake required, accurate weight gain goals based on bmi and recommended 25-45 pound gain in 40 week time frame, and breastfeeding sessions available as a form of cal...
Hey my Charge 4 , Zone minutes are not working anymore, I have none when I used to have alot
Windows Fitbit App log in failure since approx.27th Oct 2022. Repeated attempts show "Authorisation Failure" message.Clicking the "Forgot your password / Send Reset Email" link brings this dialog box that suggests something has changed with the conne...
When I turn my wrist to see time it doesn't automatically come up. It did work the first few times then stopped. It is a refurbished charge 3. Pd over 100$ for it. Moderator edit: updated subject for clarity.
charger 2 will not charge when plugged in. cleaned tip of charger. Moderator edit: updated subject for clarity.
The screen on my fitbit is blank. I have followed advice from others by trying to restart and changing the clock face but it still won't work. Now it won't even sync. Moderator edit: updated subject for clarity.
Hi!My Fitbit charge 4 keeps telling me how many steps are left to achieve my goal. I don NOT want this. All the notifications are off and I still get them. This is a replacement piece.It didn't happen with my other piece and I haven't changed anythin...
Hi there, i was wondering if anyone has had similar or knows the solution to my charge 4 Resetting itself after exercise. For example I've just been in a 4 mile walk and the moment I 'stop' the walk option it gives me all my stats and then resets all...
I preordered my Fitbit charge 4 and was very happy with the size and everything. but it did not lasted long as I discovered that it never measure the miles that I hike or walk. It is always short. Then, last year I went climbing some mountains and so...
I charged fitbit this morning got little over 3000 steps then walked another 3300 steps checked device and it said 3200 steps .. what can I do.? I deleted it then started it again but now am out over 8000 steps.. Moderator Edit: Clarifie...
My fitbit face is stuck on the calorie screen and I am unable to get to the steps heartrate screen. I've tried putting it on the charger and holding the button to restart but it won't restart. I see everyone else is having multiple issues since an up...
I’ve been putting my Charge 4 in sleep mode fine since I bought it a month ago. Now I’m clicking on sleep but it seems to not be staying on. When I raise my wrist it lights up etc and when I go to the do not disturb/sleep screen, sleep has turned off...
We purchased the Charge 4 a few years ago for our Mother and it has been nothing but a pain! It continues to lose bluetooth connection, won’t sync, or pair! We have tried everything recommended to fix it…restart, remove it from bluetooth, check for s...
Normally when the phone changes timezone and you use automatic timezone detection in App settings the Charge 4 should pick it up at the next sync. If this does not work it is suggested to try using manual timezone setting then sync the Charge 4. ...
The DND mode comes on randomly, and I cannot turn it off without several attempts. Once I get it off, it comes right back on. Moderator Edit: Clarified subject
How to eliminate the privacy warning...very irritating! Moderator Edit: Clarified Subject
It looks like the metal disks on the back of the watch are eroding. I do also have a small red mark on my wrist where my watch sits. Has anyone else had this issue
I have been having problem with heartrate shown on Charge 4 while on treadmill. Heartrate on Fitbit keeps dropping. Today, after being on Treadmill at least 20 minutes I looked down and it showed rate at 110 and then it dropped down to about 80 and k...
The gps works at start of a run but inevitably disnnects midrun I’ve disconnected and reconnected the watch I’ve made sure it is charged and I turn off my phone’s Wi-Fi? Seriously moving to Apple Watch if I can’t fix this. The watch is less than 18 ...
Please make sure that all the latest innovations such as atrial fibrillation tracking is also available in Israel. Since using your product I lost 13 kilo, my diabetes is under control, as well as my blood pressure. But heart issues are in my family ...
Hey everyone, The wristband for my Charge 4 snapped this summer, so I filed a claim. In the status report I see that the claim has been approved, but I haven't received any e-mail confirming this or telling me what steps to take next, and a new watch...
After restarting my Fitbit Charge 3 (delete user data), my previously used place names in "Weather" are no longer available in Austria and Greece, among others.Does anyone have a solution for this 'problem'?Thank you very much,Jaap.
I have searched the other questions on this topic and tried resetting and changing the clock but I still have no display. Please help
