09-06-2022
15:41
- last edited on
12-14-2022
13:52
by
MatthewFitbit
09-06-2022
15:41
- last edited on
12-14-2022
13:52
by
MatthewFitbit
Since software update, I am not receiving any notifications. I tried everything suggested!!!
09-07-2022
18:42
- last edited on
03-14-2024
09:07
by
MarreFitbit
09-07-2022
18:42
- last edited on
03-14-2024
09:07
by
MarreFitbit
@Rengo , A warm welcome to the Community! Thank you for your message and efforts.
Are you referring the Fitbit app update or the Firmware on the Charge 4?
I assume that you meant these steps when you tried everything,right?Why are notifications delayed or missing?
See you around
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.
09-07-2022 20:07 - edited 09-07-2022 20:08
09-07-2022 20:07 - edited 09-07-2022 20:08
I assumed it is the Fitbit app software update because my Fitbit stopped working immediately after the update. I stopped getting notifications (phone calls, message notifications and reached exercise goal notifications). The display on my Fitbit was not working properly also- my display was dark all the time! When I called Fitbit help desk, they were able to help me. They immediately knew what the problem was and helped me through the setting to fix it. I never put my Fitbit to sleep mode (I did not even know sleep mode option was available), I think after the software update, the settings were messed up.
thank you for reaching out.