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Charge 4 won't sync

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‎12-14-2022 07:17 - last edited on ‎12-31-2022 05:29 by Fitbit Moderator

‎12-14-2022 07:17 - last edited on ‎12-31-2022 05:29 by Fitbit Moderator

Good morning, my Charge 4 is not syncing. Can you help?

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎12-14-2022 10:33

‎12-14-2022 10:33

They will not be able to help, its due to the last android update which wasnt tested by fitbit

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‎12-14-2022 13:37

‎12-14-2022 13:37

Mine is doing the same, the only way I can get it to sync is forget the device on Bluetooth, go back into the app, turn off Wi-Fi, sync and ew-pair when prompted. However it need to be down every time I go into the app. Very annoying. 

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