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Charge HR not measuring time correctly on walks

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‎01-18-2021 21:39

‎01-18-2021 21:39

Today I went on a walk my Charge HR measured my walking time as over an hour, I was only out for 30 plus minutes. Why would but do this? As a result my pace was way off.

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‎01-19-2021 05:14

‎01-19-2021 05:14

Hi @shanilking, welcome to our Fitbit Community. Regarding the inaccurate workout time that your Charge HR tracked, I'd like you to restart it as described in this help article. After this, check out this help page, which explains how your Fitbit device tracks your workouts.

 

Finally, monitor your Charge HR during your walking activities and see if it provides accurate data.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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