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Charge HR screen flashing

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‎03-17-2019 21:18 - last edited on ‎09-06-2020 20:07 by Fitbit Moderator

‎03-17-2019 21:18 - last edited on ‎09-06-2020 20:07 by Fitbit Moderator

My screen on my Fitbit keeps flashing like it’s glitching. The back of my Fitbit sensor lights keep flashing even when it’s not on my wrist. This has been my second problem with it in the last couple months!! I’m so irritated with this thing! I’m ready to be done with Fitbit!!

 

 

Moderator edit: updated subject for clarity

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‎03-23-2019 14:28

‎03-23-2019 14:28

@ShawnErnest Welcome to the Fitbit Community! It's great to have you here! 

 

Sorry to hear that your tracker's screen is flashing and for the delay in my reply. Try cleaning the contacts using cotton with rubbing alcohol then charge it by plugging it for a couple of hours directly to your computer's usb port (try different ports) or use an UL listed usb wall adapter. After this, restart your device and see how it behaves.

 

Let me know how it goes.

 

Alvaro | Community Moderator

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