help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge2 battery replacement

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-22-2019 04:39 - last edited on ‎09-08-2020 12:50 by Fitbit Moderator

‎09-22-2019 04:39 - last edited on ‎09-08-2020 12:50 by Fitbit Moderator

My battery is dying sooner. Can it be replaced?

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎09-22-2019 04:41

‎09-22-2019 04:41

The battery can't be replaced but if you are covered by warranty then you may be eligible for a replacement fitbit. Best thing to do is to contact customer support via contact.fitbit.com If they can't fix it they can check your warranty status and advise on your options.

Best Answer
0 Votes

‎09-22-2019 07:50

‎09-22-2019 07:50

Try this, post 26 in this thread:

 

https://community.fitbit.com/t5/Charge-2/Battery-life-has-taken-a-dive-since-latest-firmware-update/...

Best Answer
0 Votes