help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge2 counting arm movements as steps

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-27-2019 09:06 - last edited on ‎09-08-2020 16:26 by Fitbit Moderator

‎04-27-2019 09:06 - last edited on ‎09-08-2020 16:26 by Fitbit Moderator

My Charge 2 counts arm movements as steps. I am raking the yard and my Charge 2 is counting all my arm movements as steps. Is there a way to stop this? I still want to wear my fitbit while doing yard work so I can track my heart rate and any real steps I am taking. I have also noticed it is tracking "steps" while I am sitting down and filing my finger nails! Just the movement of the hand/arm that is wearing the fitbit causes this to happen.

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎04-27-2019 10:17

‎04-27-2019 10:17

That's normal for Wrist models. Sees your arms moving it counts steps

 

It all works out in the end

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎04-29-2019 11:08

In response to WendyB

‎04-29-2019 11:08

WendyB:  Thanks for that info

Best Answer