Charge3 not receiving text message notification on iphone 10

[mvmarin]

I updated my Iphone to IOS 14 and have not been able to receive phone, hangouts, or imessage notifications. Anyone else seeing this problem? I have tried rebooting, removing and reinstalling the app, turning on/off notifications, etc. Used to work but not after updating to IOS 14. Anyone having the same problem?

[Cityfutty]

Iv not been able to get notifications for a few months now i have updated my samsung but only last week its driving me mad now😫😫

[Deekee2]

I am having the same problem. 

[AlvaroFitbit]

@Deekee2 It's great to see that you've visited the Fitbit Community!

Let me help you with this. I suggest you clear the link between your phone and your tracker by doing the following:

1. Go to your phone's bluetooth settings and remove all devices listed there.
2. Restart your phone and restart your device. 
3. Check that no battery saving app/feature on your phone is affecting your Fitbit app.
4. Also, on an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
5. You can find troubleshooting instructions here.

Hope this helps.

[Deekee2]

It worked for a few days then stopped so I did what you said about getting my phone msg back on my fitbit then it worked again but now it's done it again. Why???? This is so bad. Please fix it. 

[AlvaroFitbit]

@Deekee2 thank you for the update.

Since the issue persists I suggest you contact our Support team for further assistance. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

See you around.