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Charging

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‎05-09-2020 15:04 - last edited on ‎09-17-2020 09:38 by

‎05-09-2020 15:04 - last edited on ‎09-17-2020 09:38 by

I have had my Fitbit Charge 3 for less than a year.  Today it has decided to not charge.  I have done all the different things listed in various posts but still will not charge.  What do I do now?  

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‎05-10-2020 00:17

‎05-10-2020 00:17

Have a look at Fitbit's troubleshooting guide for charging issues at Help article: Why isn't my Fitbit device's battery charging?

 

If those tips don't work then, as it says at the end of the guide, it's probably best to contact customer support.

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‎05-10-2020 02:34

‎05-10-2020 02:34

Am having exactly the same issue. Have tried resetting and that won't work. I have emailed Fitbit this morning to report. 

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