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Clicking on anything automatically opens Active Fit

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‎08-17-2019 17:31 - last edited on ‎09-08-2020 13:47 by Fitbit Moderator

‎08-17-2019 17:31 - last edited on ‎09-08-2020 13:47 by Fitbit Moderator

It is extremely frustrating that I can not see any data in my app. Every time I click on my workouts, challenges, sleep, etc. It opens my Active Fit app instead of allowing me to view the information. I saw posts that this was happening to people months ago, but no comments recently. 

 

Fitbit- do you have a fix for this yet? 

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‎08-18-2019 12:11

‎08-18-2019 12:11

@sonflowerjax, welcome! It's great to see you around! 

 

Let me help you with your Fitbit app opening a different one. This issue is being investigated by the team so hopefully they will find a solution soon for everyone affected. Still I appreciate your patience in this matter.

 

I'll be around.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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