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‎05-19-2019 18:39 - last edited on ‎09-08-2020 16:10 by Fitbit Moderator

‎05-19-2019 18:39 - last edited on ‎09-08-2020 16:10 by Fitbit Moderator

I am trying to add a friend (who100% has a Fitbit) but it will not show in Munich contacts when I try to add him. It will show somebody of my contacts I have and some contacts I deleted years ago. Can someone tell me how to fix this? It is getting very frustrating.

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‎05-20-2019 11:39

‎05-20-2019 11:39

@BriannaMolder Welcome to the Fitbit Community! I hope you're doing well!

 

Let me help you with adding your friend.When adding them from your contact's list you will need to have the email address listed within your contact details as this is what it is used to look for the Fitbit account. You can read more about adding friends here.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎03-15-2020 12:40

In response to AlvaroFitbit

‎03-15-2020 12:40

Nope. 

Wrong. 

My contact includes his Fitbit email - but is not displayed when I try to add. 

 

Try again. 

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