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Distance Exercise Logging not above 1000 m

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‎02-13-2019 07:43 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

‎02-13-2019 07:43 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

 I'm trying to manually add that I went swimming for 1500 m but it does not let me enter the last zero in the app (so only 150m). Was able to do so two weeks ago, so don't know what happened!

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‎02-14-2019 10:56

‎02-14-2019 10:56

@nicoledegroot It's great to see that you've visited the Fitbit Community! Sorry to hear that you can't properly log your swim sessions. This is a bug that is currently being investigated by our team. Hopefully they will have a fix soon. In the mean time you can use the website to log your swim exercises.

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎02-19-2019 20:26

In response to AlvaroFitbit

‎02-19-2019 20:26

Come on 'Fitbit', we have had this problem for at least 10 days now, what seems to be the problem.  Can you give us a clue when it may be fixed?

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