help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Distance on tracker off from treadmill

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-05-2020 08:13 - last edited on ‎09-27-2020 19:53 by Fitbit Moderator

‎01-05-2020 08:13 - last edited on ‎09-27-2020 19:53 by Fitbit Moderator

This morning, I went 4.25 miles on my treadmill.  However, my Charge 3 only recorded 2.87 miles.  What can I do to fix it?

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎01-05-2020 09:28

‎01-05-2020 09:28

Hi @queenofall , maybe you can find an answer to your question in this post: 

https://community.fitbit.com/t5/Charge-3/How-do-I-edit-the-distance-on-Charge-3-activities/td-p/3992...

 

 

Best Answer
0 Votes

‎01-09-2020 08:07

In response to SunsetRunner

‎01-09-2020 08:07

It took some math calculations, but I was able to put my stride in manually. So, it matches up much closer.

 

Thanks for the link.

Best Answer
0 Votes