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Exercise not showing up in app dashboard

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‎07-12-2016 15:35 - last edited on ‎09-06-2020 20:15 by Fitbit Moderator

‎07-12-2016 15:35 - last edited on ‎09-06-2020 20:15 by Fitbit Moderator

I walked on the treadmill for 90 minutes. Rested for a few minutes then took the dogs on a two mile walk. I used track my exercise on my phone durning the walk. On the dashboard in the weekly exercise tab I see my two mile walk from the track my exercise, but do not see my 90 minutes on the treadmill. In dashboard I do see that the steps and cals burned for the 90 minutes on the treadmill are accounted for, but in the weekly exercise tab I do not see any info for the 90 minutes on the treadmill. I would love to see my heart beat info, etc. How do I recover that info?

 

 

Moderator edit: format

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66 REPLIES 66

‎01-19-2019 11:40

In response to Momewrath

‎01-19-2019 11:40

I felt the same at first and felt cheated wish they'd change it 🙂

Elaine Vernon
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‎01-27-2019 06:59

In response to Elaine17120

‎01-27-2019 06:59

@3418oc @Elaine17120 It's great to see you in the Fitbit forums! Thank you very much for taking the time to post your help on this thread. I'm sure your posts will be very helpful for a lot of users. Thanks for your contribution. 

 

Feel free to post any ideas for new features at the Feature Suggestions Board.

 

@Momewrath Welcome to the Fitbit family! Thanks for sharing all of those details and screen shot on this thread. I'm glad you were able to find some help on this thread. 

 

See you around! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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‎12-28-2019 10:15

In response to SolangeE

‎12-28-2019 10:15

I am experiencing the same problems tried reinstalling app, tried rebooting phone and it's still not showing my activities

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‎01-02-2020 08:21

In response to Kirst123

‎01-02-2020 08:21

@Kirst123, I'm sorry for the late response. However, let me welcome you to our Fitbit Community.

 

Since you mentioned that your activities are not showing on your Dashboard, even though you have re-installed the app and rebooted your phone, I would like to know what is the brand and model of your phone. This information will help me to assist you accordingly.

 

Looking forward to your response.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎01-02-2020 09:09

In response to JuanJoFitbit

‎01-02-2020 09:09

It's a redmi note 8 I also have another phone and the issue is the same on
that one also
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‎03-03-2021 11:41

‎03-03-2021 11:41

How was this issue fixed?

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‎12-19-2021 20:15

In response to Dimples13

‎12-19-2021 20:15

What is the answer please....people have been asking the same question for 5 years?  Data shows when you go to the exact date but not on the weekly exercise tab. Why. How to fix it? Please?

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