11-26-2018
19:29
- last edited on
11-17-2020
14:34
by
MatthewFitbit
11-26-2018
19:29
- last edited on
11-17-2020
14:34
by
MatthewFitbit
Hey. i just purchspur charge 3. My problem when i swipe left between options and press or touch , for example, alarm option, i can't exit from the alarm option after that . I try to swipe left and right, up and down . .nothing. i get stuck there😑. The only way to go to the clock screen is only if i go to the fitbit app and choose a new clock face .
Is there another way to do it?
And this problem happens evertime i press an option.
I need help .
Tia
Answered! Go to the Best Answer.
11-26-2018 20:08 - edited 11-26-2018 20:09
11-26-2018 20:08 - edited 11-26-2018 20:09
Press the side botton to go back.
Long hold the side button for quick settings.
11-26-2018 20:08
11-26-2018 20:08
There is a recessed button on the left side of the unit that you press to back out of apps or options. See below:
Warren | Cincinnati, OH
Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3
Take a look at the Fitbit help site for further assistance and information.
11-26-2018 20:08 - edited 11-26-2018 20:09
11-26-2018 20:08 - edited 11-26-2018 20:09
Press the side botton to go back.
Long hold the side button for quick settings.
02-02-2019 02:58
02-02-2019 02:58
That doesn't work!
02-02-2019 03:00
02-02-2019 03:00
That doesn't work! It goes to notifications. If you press it again you are still in the app.
09-17-2020 13:32
09-17-2020 13:32
Did you get the answer?
I have a Fitbit Charge 4 and the same thing happens to me when I set for "No" on the Do Not Disturb, I cannot exit from that screen.
When I use the back button it doesn't keep the change. When I reset, it sets with Do Not Disturb so I am not getting phone notifications. (BTW, my phone Bluetooth is connected to the Fitbit.)
Any answers...anyone?
05-11-2021 13:15
05-11-2021 13:15
Did you get an answer? I have the same problem.