11-26-2018
19:29
- last edited on
11-17-2020
14:34
by
MatthewFitbit
11-26-2018
19:29
- last edited on
11-17-2020
14:34
by
MatthewFitbit
Hey. i just purchspur charge 3. My problem when i swipe left between options and press or touch , for example, alarm option, i can't exit from the alarm option after that . I try to swipe left and right, up and down . .nothing. i get stuck there😑. The only way to go to the clock screen is only if i go to the fitbit app and choose a new clock face .
Is there another way to do it?
And this problem happens evertime i press an option.
I need help .
Tia
Answered! Go to the Best Answer.
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
There is a recessed button on the left side of the unit that you press to back out of apps or options. See below:
Warren | Cincinnati, OH
Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3
Take a look at the Fitbit help site for further assistance and information.
That doesn't work! It goes to notifications. If you press it again you are still in the app.
Best AnswerDid you get the answer?
I have a Fitbit Charge 4 and the same thing happens to me when I set for "No" on the Do Not Disturb, I cannot exit from that screen.
When I use the back button it doesn't keep the change. When I reset, it sets with Do Not Disturb so I am not getting phone notifications. (BTW, my phone Bluetooth is connected to the Fitbit.)
Any answers...anyone?
Best Answer