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Fantastic Fitbit customer support

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‎03-15-2021 04:04 - last edited on ‎03-15-2021 11:35 by Fitbit Moderator

‎03-15-2021 04:04 - last edited on ‎03-15-2021 11:35 by Fitbit Moderator

I have had a problem with my fitbit Charge 3. So, today i went on to chat with someone from customer support and i was very happy with the help i was given. Although they weren't able to fix my poorly tracker they gave me lots of help and support and a replacement has now been given.
Fantastic Fitbit customer service, Thank you 5*****.

 

 

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‎03-15-2021 11:37 - last edited on ‎08-16-2024 06:34 by Fitbit Moderator

‎03-15-2021 11:37 - last edited on ‎08-16-2024 06:34 by Fitbit Moderator

Hello @Hels70, it's great to see you around! 

Thank you very much for taking the time to share your experience and I'm glad to know that you will be receiving a replacement device! Hope you can get back on track soon. 

Have a great day! 

Wilson M. | Community Moderator, Fitbit.
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‎03-15-2021 12:07

In response to WilsonFitbit

‎03-15-2021 12:07

Thank you.

 

Yes, very happy with the service, can't wait for my replacement to arrive.

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‎03-15-2021 12:10 - last edited on ‎08-16-2024 06:34 by Fitbit Moderator

In response to Hels70

‎03-15-2021 12:10 - last edited on ‎08-16-2024 06:34 by Fitbit Moderator

@Hels70, If you haven't done so, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

See you around.

Wilson M. | Community Moderator, Fitbit.
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