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Fitbit 3 useless

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‎04-11-2020 10:15 - last edited on ‎09-17-2020 15:30 by

‎04-11-2020 10:15 - last edited on ‎09-17-2020 15:30 by

Fitbit will not count steps correctly 

5000 steps is less than half a mile   

Also randomly tracks bike rides or only tracks 3 miles of 20 mile ride. Have been corresponding  on job number  35007461 for 3 weeks. All I want is a working fitbit 3 or my money back in accordance with UK law. Can somebody please listen and Fix 

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3 REPLIES 3

‎04-12-2020 05:36

‎04-12-2020 05:36

Today 500 steps 1.97 miles but I never walked,climbed 20 floors in a bungalow and it is only 12 00    gmt.

Does anybody from fitbit bother 

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‎04-15-2020 08:33

In response to Procter101

‎04-15-2020 08:33

No sadly not and no help from customer services either

Today twice to toilet early in morning approx 40 foot each way maximum

Fitbit has 380 steps and. 19 of a mile covered.

Then 13 niles on a bicycle and no distance recorded.

Sadly this item is a joke at the moment 

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‎04-27-2020 10:18

In response to Procter101

‎04-27-2020 10:18

Still just anodyne replies to more than 30 emails and refusal to confirm whether they will conform to UK law regarding "fit for purpose"

What a set of jokers!!! 

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