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Fitbit Charge 2 shutting down with no power after being fully charged

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‎07-28-2019 12:00 - last edited on ‎09-08-2020 14:11 by Fitbit Moderator

‎07-28-2019 12:00 - last edited on ‎09-08-2020 14:11 by Fitbit Moderator

I've had my Fitbit Charge 2 for just over 2 years and never had a problem but now it just shuts down after about 15 minutes, even though it's just been fully charged.  When I put it back on charge it resets and shows as being out of charge. I charge it again for a couple of hours, reset the fitbit and it shows as fully charged. 15 minutes later it's dead again.

 

I could understand if the battery died gradually but this started happening overnight.  I've been through all the forums and it appears I'm not alone. Is there any kind of fix for this without having to buy a new fitbit?

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3 REPLIES 3

‎07-29-2019 01:13

‎07-29-2019 01:13

Just a quick update, left it charging overnight and showed as fully charged this morning.  I restarted it in the cradle and when it booted up it showed as no charge, without even leaving the cradle.

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‎05-19-2022 05:13

In response to Simburt

‎05-19-2022 05:13

Was there ever any update on this? I am having the same issue now. 

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‎05-19-2022 16:13

In response to Kitty13kat14

‎05-19-2022 16:13

I am too. How do you reset it? On my old fit bit there was a small button on the charger plug

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