help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Charge 2 will not sync

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-20-2019 16:52 - last edited on ‎09-08-2020 11:42 by Fitbit Moderator

‎11-20-2019 16:52 - last edited on ‎09-08-2020 11:42 by Fitbit Moderator

Tried multiple times, failed to sync, multiple times to login on a PC to look for the problem. Why would someone go premium when they cannot get the free right. Very frustrating.

 

Best Answer
Labels:
21 REPLIES 21

‎01-29-2020 10:50

In response to agmd

‎01-29-2020 10:50

Since I removed the blue tooth key from my Nissan Qashqai from the blue tooth list my fitbit syncs again!
But when I add the car blue tooth again my fitbit doesn't sync any more.

Best Answer
0 Votes

‎03-02-2020 09:47

‎03-02-2020 09:47

Woppa! another update to the app... no more syncing 😭

I don't think this is normal anymore.

Fitbit, please make a stable app that keeps working, even after an update.

Best Answer
0 Votes