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Fitbit Charge 3 Black Screen

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‎05-22-2021 16:22 - last edited on ‎05-24-2021 05:40 by Fitbit Moderator

‎05-22-2021 16:22 - last edited on ‎05-24-2021 05:40 by Fitbit Moderator

Screen goes black. Tried to reboot it but still not working. Vibration is working though

 

 

 

Moderator edit: subject for clarity/label 

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‎05-22-2021 20:43 - edited ‎05-22-2021 20:44

‎05-22-2021 20:43 - edited ‎05-22-2021 20:44

Then try a shutdown. 

What do you mean by not working? 

I'm also moving your Charge 3 post out of the Sense Hardware Board. 

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‎05-24-2021 05:44

In response to Rich_Laue

‎05-24-2021 05:44

Hello @Ghave03. Welcome to the community forums! @Rich_Laue Nice to see you around and thanks for your input! 

 

@Ghave03 I was able to see that you have reached out to our Support Team and they have provided a resolution. If you still have additional questions or inquiries about the outcome of your case, I recommend replying back to that email and they will be glad to continue assisting you. 

 

See you around. 

Wilson M. | Community Moderator, Fitbit.
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