Fitbit Charge 4

[Eshab]

I need help to change the date on my Fitbit charge 4 but I have tried what the internet has told me but have not worked

[JohnnyRow]

You tried what the internet told you - that doesn't give me any idea what you tried.  "The internet" tells a lot of things about everything, a few of which probably happen to be correct or true.

[Eshab]

I have gone into account settings and pressed restore purchases but then it keeps coming up with subscription but I don't have any subscriptions

[JohnnyRow]

The only way to change date or time is to sync with phone or other sync device.  Each time it syncs, it sets date and time from phone.

[Eshab]

How do you sync

[JohnnyRow]

Have you been through the set-up to connect your Charge 4 to Fitbit and a phone?

[Eshab]

Yes I have

[JohnnyRow]

It should sync automatically throughout the day.  Else you can try to force a sync by pulling down on phone app 'Today' screen, and look for message near top that it is syncing;

or from phone app 'Today' screen: Profile Pic > Charge 4 > Sync Now;  those will also tell you last time it successfully completed a sync.