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Fitbit charge 2 display is really dim

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‎01-14-2019 13:57 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

‎01-14-2019 13:57 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

I’ve tried restarting like suggesting but nothing’s improving and it’s diving me mad! It’s syncing to my phone okay so I can see my progress, but I can hardly even see the time. I’ve had my Fitbit a year next month and I’ve never had a problem with it before!

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‎01-15-2019 06:33 - last edited on ‎06-16-2025 10:36 by Fitbit Moderator

‎01-15-2019 06:33 - last edited on ‎06-16-2025 10:36 by Fitbit Moderator

@RubyScarlett A warm welcome to our Community! Sorry to hear that your Charge 2 display is dim and thank you for troubleshooting this issue. Since the restart didn't work the best thing to do is letting our support team know so they can further assist you. You will get an email from them.

Let me know how it goes!

Alvaro | Community Moderator

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