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Fitbit compatibility with Samsung S10

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‎07-19-2019 01:48 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

‎07-19-2019 01:48 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

Is my samsung s10 compactable for my phone

 

 

Moderator edit: updated subject for clarity

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‎07-22-2019 08:40 - last edited on ‎03-21-2025 09:05 by Fitbit Moderator

‎07-22-2019 08:40 - last edited on ‎03-21-2025 09:05 by Fitbit Moderator

@SunsetRunner, welcome! It's great to see you around! Sorry for the delay in my reply.

Let me help you with your inquiry about your phone's compatibility. Your phone doesn't show as compatible but that doesn’t mean it won’t work it just means that it hasn’t been tested by our team. You can try the following:

  • Go to your phone's bluetooth settings and remove all devices listed there.
  • Restart your phone and restart your device. 
  • Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
  • You can find additional suggestions here.

Let me know how it goes.

Alvaro | Community Moderator

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