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Fitbit issue since iOS 16 update

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‎09-17-2022 05:50 - last edited on ‎12-14-2022 13:08 by Fitbit Moderator

‎09-17-2022 05:50 - last edited on ‎12-14-2022 13:08 by Fitbit Moderator

I’m having trouble since I’ve changed my iPhone and update it with the new iOS 16. I’m trying to enter to my wallet (Fitbit pay) it ask me to put these pin and I doesn’t allow me to see my cards. Are you facing the same issue?

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‎09-18-2022 19:06

‎09-18-2022 19:06

@hammouz , A warm welcome to the Community! Thank you for your message. 

 

Please make sure that you are logged into your current Fitbit account. Verify for spelling mistakes on the account to be logged in. 
Make sure that you also have the lattest Fitbit app version installed. 

If you forgot the Pin you entered, please try the steps here: OpenHow do I reset the PIN code for my Fitbit device?

 

See you around

 

 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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‎11-16-2022 11:22

In response to JuanFitbit

‎11-16-2022 11:22

My phone and sense 2 do not sync at all since I upgraded to iOS 16. I get notifications but the app doesn’t sync with the phone and my wallet doesn’t work. Nothing I do seems to work either…. Since I changed to sense I’ve had nothing but problems…

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