Fitbit not connecting

[Peter.VDW]

I was going to use my wife's fitbit. She did remove it from her account. but I am unable to sync it now. 

The fit bit tracker is still tracking steps etc..

But when I try to connect I get stuck in these screens. 

• My phone finds my fit bit, and the fit bit generates a code
• I enter the code in the fitbit app on my phone
• I get a screen that it is taking longer than anticipated
• I get a trouble shooting screen. Anything I tried has the same result

Anybody has an idea what is wrong? 

I was going to post some screenshots as well I seem not to be allowed to do so. 

[SteveH]

I note that your wife removed it from her account but did she also delete any link to the tracker in her phone's bluetooth settings? If there is still a link then it might be blocking the connection to your phone.