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Full battery, no display

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‎06-16-2019 10:33 - last edited on ‎09-08-2020 15:29 by Fitbit Moderator

‎06-16-2019 10:33 - last edited on ‎09-08-2020 15:29 by Fitbit Moderator

My Charge 2 is no longer displaying. Shows full battery in app, tracks for about 5 minutes and then appears dead. Restarted at least three times already and works for a few minutes then nothing. 

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‎06-17-2019 11:32

‎06-17-2019 11:32

@LisaG123 It's great to see that you've visited the Fitbit Community!

 

Let me help you with your Charge 2 display not working and thank you for troubleshooting this issue. Please let our Support team know about this. I noticed that you already have a ticket with them so keep working with the team to find a solution.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎06-17-2019 15:21

In response to AlvaroFitbit

‎06-17-2019 15:21

Basically need new. Not sure I am sticking with Fitbit or not

Sent from my iPhone
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