Getting call but not text notifications

[JaCory19]

I receive call notifications but I don’t receive txt notifications on my Fitbit charge 2. I’ve unpaired and paired my phone, turned in and off the Bluetooth. Uninstall and install the Fitbit app. What do I do now?

Moderator edit: updated subject for clarity

[Rbags68]

Any news ? I’ve tried all their steps, I’ve restarted it a dozen times and “show in history “ is on. Still just getting calls but no texts

[Kurito]

I am dealing with same issue. I found out that SMS notifications works well when iPhone is unlocked. So I think problem is at iOS notification setting. It had to be enabled even on locked screen to push it to Fitbit. For clarify i tested it on iPhone X - iOS 11.3 and Fitbit Charge 2

[kdgteacher1]

Following...I'm in the same situation.

[yshi]

it almost been a year... did you guys fixed it, or plan to do it?
I got a new charge 2 and now i miss my old fitbit.
thanks

[Rbags68]

Nope, not fixed yet. Fitbit hasn’t responded to any emails. I’m considering a Samsung now

[yshi]

If it's not working, logout the app, close the bluetooth, quick the app.
then open blue tooth, open the app, log back to the fitbit account then test again.
Sometimes it works, something I have to also restart the band.

It's painful, but works, in a ugly way. 

[Daisymom5]

Where is the "show history" toggle? I looked under notifications on fit bit app and on my phone, I cannot find it. Very frustrating!

[Rbags68]

I’ve tried all of those steps at least half a dozen times and it still doesn’t work. I’m have other issues as well. It counts steps while I’m driving and my job takes me into the mountains everyday so it counts that as floors climbed. One day it said I climbed over 2000 floors.

[Kurito]

Rbags68: To your secod car issue. Watches counts steps by shaking (accelerometer). So maybe you just drive slowly over the bumpy road or your steering wheel is maybee shaking because of wheel missbalancing. Try to take hand off the steering wheel to test it.

[Rbags68]

I’m in a tractor trailer all day, up and down mountain roads. It thinks I’m a mountain climber... lol

[vaneck34]

where is show history? on phone, on app? on fitbit where is it

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@nrthrngurl wrote:

Did you try “show history” in notifications for messages?   That’s what was wrong with mine.  I get calls and texts now.  

Good luck!   I know it’s soooo frustrating! 

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[Danapoff]

Did you ever get itfigit fi out l still

 Don't get Tex

[Danapoff]

Did you ever get it figured out l still

 Don't get Tex

[Danapoff]

Mine is doing the same. Did you ever get it figured out

[SueChem]

Did you ever find out where the "Show History" is, I can't find it either!!!  Totally aggravated here.

[Rbags68]

No I never found it and Fitbit has been no help, I gave up. I think because my is older now they want me to buy a new one. I’d rather go with the Samsung 

[Skyy43]

I don’t have a shown in history button. Any other ideas? 

[Skyy43]

Go into your Fitbit app touch the Fitbit icon and go into notifications.  Turn them all off.  Force quit Fitbit app (swipe it up). Open it and turn them all back on. This worked for my 6s

[Rbags68]

I tried this one three times, still no text just calls

[Skyy43]

Oh sorry, Are you up to date on iOS and apps?  I did a chat with Fitbit in the help section and they helped me get mine working.  Give it a try.