help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Heart rate graph gaps

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-06-2016 20:14 - last edited on ‎09-06-2020 20:15 by Fitbit Moderator

‎04-06-2016 20:14 - last edited on ‎09-06-2020 20:15 by Fitbit Moderator

  1. I was looking to see if anyone has this problem and how it was fixed. The second picture from March 29 was with a different Fitbit and it read the rate throughout the day. With this new one, there are several gaps in the graph. Is there a solution or is it defective. I know how to wear it as the second picture indicates but all of a sudden there is an issue. Can anyone help?undefinedundefined
Best Answer
Labels:
0 Votes
40 REPLIES 40

‎05-21-2019 15:55

In response to Shardana

‎05-21-2019 15:55

Good Luck with that!! They don’t fix any of the existing issues. They just build “new” products with the same issues. Or different ones. 

Best Answer
0 Votes