help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Help!!!

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-24-2019 11:48 - last edited on ‎09-08-2020 13:33 by Fitbit Moderator

‎08-24-2019 11:48 - last edited on ‎09-08-2020 13:33 by Fitbit Moderator

My charge 2 keeps vibrating and is switching back and forth between notification on and off. If I hold the button down it goes back to the main tracking screen for a second and then goes back to the vibrating notification screen. I’ve tried restarting but that did not work. 

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎08-24-2019 12:51

‎08-24-2019 12:51

I've been reading about the recent firmware update, did you by change update it on yours?

 

Best Answer
0 Votes

‎08-24-2019 13:01

In response to Triman55

‎08-24-2019 13:01

I’ve been trying to load it, for some reason it won’t load.
Best Answer
0 Votes

‎08-24-2019 13:14

In response to Dakuehn

‎08-24-2019 13:14

The thread seem to suggest the update is now causing issues with the Charge 2.  I installed the update and have not had any issues luckily - knock on wood.

Best Answer
0 Votes