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Hi charge 2 users

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My charge 2 won't track my bike ride stats. If there is there a fix for this. It seams to keep track partiality for about 10 minutes.  Any suggestions greatly appreciated. 

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You can have up to 7 exercise shortcuts. On your dashboard click on the gear and choose settings. Look for exercise shortcuts. Change to what you want.

Make one of these Bike

 

Device will need to sync before it takes place.

 

Then on your device push in the button until you get to the exercise screen. Once there Swipe through until you see the Exercise you want. Hold in the button to start and when done Hold it back in to stop it.

 

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Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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I have tried that twice on the bike setting. It still only record part of the ride and does not record the correct data, speed, distance, time  It seems to be a common problem with the charge2. I saw several comments on the forum of other customer having the same problem.I understand how its suppose to work. I was wondering if there is a fix for this issue. Any assistance would be appreciated.Is it possible to correct your stats on the free app or is that only available on the premium service? 

                                                                                                                                 Thanks for your help                                                                                                                                                       Ty
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Biking is not step based so it wont be accurate. I manually log mine as to what the Bike says

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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