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How can I find the model of my Fitbit device?

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‎07-12-2021 08:06 - last edited on ‎07-12-2021 08:25 by Fitbit Moderator

‎07-12-2021 08:06 - last edited on ‎07-12-2021 08:25 by Fitbit Moderator

I don't remember if I have a charge 2 or 3 - is there any way to find out and than ask a question.

 

 

 

Moderator edit: subject for clarity/label 

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‎07-12-2021 08:37 - edited ‎07-12-2021 08:38

‎07-12-2021 08:37 - edited ‎07-12-2021 08:38

Hello @BILLFK46. Welcome to the community forums! 

 

Regarding your question, if you have your Fitbit device paired to a Fitbit account, please follow the steps below to find out which Fitbit device you have: 

 

  • Open the Fitbit App. 
  • Tap on your account icon/profile picture. 
  • The top device that appears on the screen is the one paired to your Fitbit account. There will be a picture and the model name and number next to it. 

Also, note that the Charge 3 looks like in the picture below: 

 

Amazon.com: Fitbit Charge 3 Fitness Activity Tracker, Graphite/Black, One Size (S and L Bands Included): Health & Personal Care

 

The Fitbit Charge 2 looks like in the picture below and the button design is different than the Charge 3: 

 

101 Guide for Fitbit Charge 2

 

Also, note that you can post your questions in this thread or create a new one. 

 

Hope this helps. 

Wilson M. | Community Moderator, Fitbit.
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