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How to sync the Charge 2?

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‎09-10-2019 15:07 - last edited on ‎09-08-2020 13:04 by Fitbit Moderator

‎09-10-2019 15:07 - last edited on ‎09-08-2020 13:04 by Fitbit Moderator

The battery charged but I don't remember how to sync. Unplug from the charger or what. Help

 

 

Moderator edit: updated subject for clarity

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‎09-11-2019 04:08 - last edited on ‎09-12-2019 11:17 by Fitbit Moderator

‎09-11-2019 04:08 - last edited on ‎09-12-2019 11:17 by Fitbit Moderator

If you have previously been through the setup process then it should sync when you open the fitbit app on your phone. You can also force a sync in the app by dragging down on the main Today screen.

 

If you've not yet been through the setup process then you need to do this first using this guide: Help article: How do I set up my tracker?

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‎09-12-2019 11:18 - last edited on ‎03-14-2025 11:37 by Fitbit Moderator

In response to SteveH

‎09-12-2019 11:18 - last edited on ‎03-14-2025 11:37 by Fitbit Moderator

@yvette31 It's great to see that you've visited the Fitbit Community!

Let me help you syncing your Charge 2. Adding to @SteveH's great explanation you can check the syncing requirements and how the process works in this help article.

Let me know how it goes.

Alvaro | Community Moderator

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