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Inadvertently Wore Watch While Getting X-Rays

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‎04-20-2019 19:10 - last edited on ‎09-06-2020 19:58 by Fitbit Moderator

‎04-20-2019 19:10 - last edited on ‎09-06-2020 19:58 by Fitbit Moderator

I forgot to take off my watch while receiving a couple of x-rays. My watch screen showed a narrow flat line for about 20 minutes and then appeared to return to normal operation, albeit losing about 35 minutes. Got home and restored the correct time by charging the battery and synching. All seemed well, however today I noticed the battery had died, and now I find the battery shows fully charged after just a few minutes of charging and loses the charge again just as quickly. Did the x-rays kill my watch or just the battery?

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‎05-05-2019 21:46

‎05-05-2019 21:46

I dont know what happened. But contact support use the link at the top of the forum and see what they can do for you

Warranty is here and I really doubt its covered

Warranty

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Wendy | CA | Moto G6 Android

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