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Incorrect data when logging activity

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‎02-04-2019 02:16 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

‎02-04-2019 02:16 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

I carefully and meticulously exercise with my Fitbit in order to make sure that things are accurate for my data records. When I try to manually add an activity, Fitbit messed up big time and recorded that I burned 8000 calories in one day! I tried to fix this and all the actual activity that I worked during the duration of that time has been erased. Now all the hard work that I put in to getting things straight has been ruined to this pathetic and weak application that can't follow simple freaking commands! I cannot tell you how absolutely livid I am. This sucks!

 

 

Moderator edit: updated subject for clarity

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‎02-05-2019 04:40

‎02-05-2019 04:40

@XicanoFitness I hope you're doing well! I guess this is related to a different thread you created. You can simply re-enter the activity with the correct time and you can even log the calories if you wish. This way you can save a record on your account. You can read more about it here.

 

Let me know how it goes!

Alvaro | Community Moderator

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