Last update heart variations

[Loopylou1951]

Heart variation reading on charge 3 and 4 incorrect

[JuanFitbit]

@Loopylou1951 , A warm welcome to the Community! Thank you for your message. 

Could you  please provide more details on the issue with the heart variation ( I assume you meant heart rate)?

Where do you see the discrepancy, on the trackers or on the Fitbit App? 

What do you see?

How incorrect are the data shown?

The more information you can provide the better, can the Community help you . 

See you around. 

[Loopylou1951]

 As you can see this shows my heart variation is showing a.high reading and even going back on old readings which were right before are now all over the place. My fitbit charge 3 and my husband fitbit 4 are completely erratic but it would appear that many have gone wrong therefore could be last update.

[JuanFitbit]

@Loopylou1951 , Thank you for your reply and included picture. 

As shown here, this is an App issue, doesn't mean that your Charge 3 or your husband's Charge 4 are not working as expected. 

Our team is informed and working on a solution for this. Please keep an eye open for any Fitbit App update that might be available. 

Thank you for your understanding and patience.