My Charge 3 display is not working properly

[lizelipix217]

My charge 3 is going hay wire. It died out of nowhere last night so I plugged it in, it last synced at 3am it won't sync anymore and when i.plug it in it goes a bit crazy and when I disconnect it the screen goes crazy and I can feel it vibrate as if someone is pushing the buttons over and over. I tried restarting it and it won't.

Moderator edit: updated subject for clarity

[EdsonFitbit]

Welcome to the Fitbit Community, @lizelipix217.

Thank you for the information provided and for trying to resolve the issue with your Fitbit Charge 3 before contacting us.

In addition to the regular restart you can perform a long restart:

1. Connect the device to the charging cable. 
2. While the device is plugged into the charging cable, press and hold the button down for 15 seconds. 
3. The device turns on and shows a battery icon. Two vibrations occur: first a short vibration, then a medium vibration. 
4. The device turns off.
5. The device turns on and shows a progress bar and short vibrations occur. The progress bar completes. Note: A total of 7 short vibrations occur. 
6. Remove the device from the charging cable. The device shuts down.
7. Important: Plug the device into the charging cable again.

Whether this doesn't help, you can try changing the clock face of your Tracker.

If you have any question, please let us know.