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My screen has white lines down it.

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‎04-12-2020 04:14 - last edited on ‎09-17-2020 15:30 by

‎04-12-2020 04:14 - last edited on ‎09-17-2020 15:30 by

Had my fitbit on charge this morning, just taken it off charge and notice white lines down the screen. Have rebooted this , made no difference.

 

What can I do to fix this problem, screen not working correctly now.

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‎04-12-2020 06:13

‎04-12-2020 06:13

@sah1908 @Barracloughx @Zinny63 

 

If you've already restarted the device and tried changing clock faces and you're still having screen issues, I would advise you to reach out to Customer Support for further assistance. 

 

Best of luck!

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎04-12-2020 05:00

‎04-12-2020 05:00

I'm having the same problem. I tried restarting and changing clock face, but neither helped.

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‎04-12-2020 05:26

‎04-12-2020 05:26

Mine also looks like this, the whole screen now has lines down it. And isn’t responsive to touch anymore. 

Unsure what to do next?

 

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‎04-12-2020 06:13

‎04-12-2020 06:13

@sah1908 @Barracloughx @Zinny63 

 

If you've already restarted the device and tried changing clock faces and you're still having screen issues, I would advise you to reach out to Customer Support for further assistance. 

 

Best of luck!

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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