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No sleep record since update

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‎01-22-2020 06:26 - last edited on ‎09-08-2020 10:30 by Fitbit Moderator

‎01-22-2020 06:26 - last edited on ‎09-08-2020 10:30 by Fitbit Moderator

iOS: 13.331

iPhone: 6s plus

Fitbit: Charge 2

My Fitbit is not recording sleep since updated yesterday??? 

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‎01-23-2020 08:32

‎01-23-2020 08:32

@Cheryll00 Welcome! It's good that the community is growing! 

 

Let me help you with your sleep detection. Your device will start recording sleep after it detects an hour of inactivity. If you have a light sleep or move too much then this may difficult your sleep detection. Additionally you can try wearing your device on your non dominant hand to decrease the amount of movement it is subjected to. Finally you can restart your device. You can also manually log your sleep time. You can read more about sleep detection here.

 

Let me know how it goes.

Alvaro | Community Moderator

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