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‎10-26-2017 12:24 - last edited on ‎09-09-2020 09:26 by Fitbit Moderator

‎10-26-2017 12:24 - last edited on ‎09-09-2020 09:26 by Fitbit Moderator

Have just recently noticed that I am not receiving any text notifications.  Call notifications still seem to be coming through but no texts. Anyone else having this problem?  Have checked my settings, logged out and back in again, made sure notifications is clicked on on my Charge 2 but stil nothing 😞

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5 REPLIES 5

‎10-26-2017 13:32

‎10-26-2017 13:32

Same problem. I've contacted support and they have not been able to fix the problem either. I get calls and calendar events but no text messages.

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‎10-27-2017 04:55

‎10-27-2017 04:55

this has been an issue for weeks since the iOS 11.0.3 update. I'm chatting with customer service (for the 3rd time) now to see when to anticipate a fix. They do not have a date that this issue will be fixed but they are "working on it" as a "top priority". 😞 

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‎10-28-2017 05:59

In response to mmarro78

‎10-28-2017 05:59

Mine are working now.  I turned my iPhone off and turned it back on which seemed to fix the problem

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‎01-15-2019 08:43

‎01-15-2019 08:43

Did you ever get a response to this? I have the same thing happening.

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‎01-15-2019 10:48

In response to DaaamnGina

‎01-15-2019 10:48

Nope, I bought an Apple Watch and gave my Fitbit to my wife. When she hooked it up to her phone everything works so maybe try starting from factory settings on another phone then go back you phone may help.

The doctor of the future will give no medicine, but will interest his patients in the care of the human frame, in a proper diet, and in the cause and prevention of disease. - Thomas Edison
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