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Not syncing with Strava

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‎04-06-2019 02:50 - last edited on ‎09-08-2020 16:45 by Fitbit Moderator

‎04-06-2019 02:50 - last edited on ‎09-08-2020 16:45 by Fitbit Moderator

When I have been for run my fitbit has stopped logging it on my strava account. I was a few weeks ago but isn't now. I have re done it 3 times and still no joy. It says on my strava account that it is linked 

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‎04-07-2019 09:28

‎04-07-2019 09:28

@Karlmuirhead Welcome! Thanks for being part of our Community! 

 

I will gladly assist you with the Strava integration. Are you using the Connected GPS feature? Only activities with GPS data will sync to Strava. Try revoking access from the Fitbit side (via the website) and vice versa. After this relink both accounts.

 

Let me know how it goes.

Alvaro | Community Moderator

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‎04-08-2019 01:37

In response to AlvaroFitbit

‎04-08-2019 01:37

I have done that. Will have to test it to see if it works. Many thanks

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