Not tracking sleep properly

[Djoballard]

The app updated two days ago and since then, the first night I got the abbreviated sleep and last night it didn’t track my sleep at all. Is there an issue on your end? I’ve already done a reset on my Charge 3. 

[Djoballard]

The app updated two days ago and since then, the first night I got the abbreviated sleep and last night it didn’t track my sleep at all. Is there an issue on your end? I’ve already done a reset on my Charge 3. 

[Rich_Laue]

No issue on my end. 

Do you mean simple sleep? Does the app give you an excuse? 

Did you church tha the heart rate is on? 

[Djoballard]

Yes, it gave me simple sleep the first night and absolutely nothing last night and yes, my heart tracking is on and working. 

[crazykemper]

Same issue. Just weird that tracks fine with sleep stages for 2 days then nothing other approximate hours. EXTREMELY FRUSTRATING since I have come to rely on it.