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Notifications not working on Charge 2

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‎02-10-2020 01:04 - last edited on ‎09-08-2020 10:23 by Fitbit Moderator

‎02-10-2020 01:04 - last edited on ‎09-08-2020 10:23 by Fitbit Moderator

I still can not get notifications/messages on my watch since the updated iOS ! I have tried all the help done everything it tells me to do and still unable to get my messages on my watch ! Can you please help! / let me know when you anticipate this problem will be solved! 

 

 

Moderator edit: updated subject for clarity

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‎02-11-2020 08:56 - last edited on ‎06-20-2025 08:52 by Fitbit Moderator

‎02-11-2020 08:56 - last edited on ‎06-20-2025 08:52 by Fitbit Moderator

@Alisotho A warm welcome to our Community!

Let me help you with your Charge 2 not getting notifications from your iPhone and thank you for troubleshooting this issue. You can try the following:

  1. Go to your phone's bluetooth settings and remove all devices listed there.
  2. Restart your phone and restart your device. 
  3. Check that no battery saving app/feature on your phone is affecting your Fitbit app.
  4. You can find troubleshooting instructions here.

Let me know how it goes.

Alvaro | Community Moderator

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‎02-11-2020 11:55

In response to AlvaroFitbit

‎02-11-2020 11:55

I have tried all these suggestions and it will not work. Do you have any other suggestions

Sent from my iPhone
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