Have had various problems with phone, including not receiving text notifications. I have spent endless hours searching and reading forums, performing various possible solutions that haven't worked. Even spent several times in chat with techs but only got a temporary solution. Phone would not sync or give text notifications. Tracker is working but nothing shows up on computer or phone. The only solution to this that I have found is to restart my phone on a daily basis. Sometimes that still does not solve the problem. The problem with the notifications is that my phone is no longer,( after a year) a compatible device. Searching the Fitbit devices supported, the Samsung J is a compatible, but under the J category there are more that 50 types from J2 to J7. My bluetooth will sometimes find the Charge 2 but says unable to pair. When restarting tracker, I never get a 4 digit number or a screen to enter the number. I find it very frustrating that this no longer works the way that it should. Fitbit may becoming up with new technology but some of the people are being left behind. I no longer feel comfortable recommending a Fitbit.
