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‎09-24-2019 15:59 - last edited on ‎09-08-2020 12:50 by Fitbit Moderator

‎09-24-2019 15:59 - last edited on ‎09-08-2020 12:50 by Fitbit Moderator

My Fitbit charge 2 stopped receiving notification after update on my iPhone XR

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‎09-25-2019 01:48

‎09-25-2019 01:48

Was the update to iOS 13? If so, there's a bug with this that's causing notification issues. Keep an eye on the following thread where fitbit are posting updates and recommendations:

 

https://community.fitbit.com/t5/iOS-App/Stopped-seeing-notifications-after-updating-to-iOS-13/td-p/3...

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