12-07-2017 23:43 - last edited on 09-08-2020 18:54 by MatthewFitbit
12-07-2017 23:43 - last edited on 09-08-2020 18:54 by MatthewFitbit
My Fitbit Charge 2 has problem to auto sync since yesterday morning even though I had clicked it as auto sync.
Answered! Go to the Best Answer.
12-08-2017 05:07 - edited 12-08-2017 05:08
12-08-2017 05:07 - edited 12-08-2017 05:08
Hey there @Vanessatehyl, thanks for stopping by! The Fitbit tracker depending of the configuration of your account will constantly sync every 15 minutes, only if the option of Sync all day is active and the bluetooth is on. Otherwise will sync when you open the app or your tracker is near to any Fitbit dongle around 10-15 feet away.
Since you've checked that All-Day Sync is enable, I'd recommend doing the following:
Give this a go and let me know how it goes, I'll be around!
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
12-08-2017 05:07 - edited 12-08-2017 05:08
12-08-2017 05:07 - edited 12-08-2017 05:08
Hey there @Vanessatehyl, thanks for stopping by! The Fitbit tracker depending of the configuration of your account will constantly sync every 15 minutes, only if the option of Sync all day is active and the bluetooth is on. Otherwise will sync when you open the app or your tracker is near to any Fitbit dongle around 10-15 feet away.
Since you've checked that All-Day Sync is enable, I'd recommend doing the following:
Give this a go and let me know how it goes, I'll be around!
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
12-08-2017 05:23
12-08-2017 05:23
Thks..problem solved
12-08-2017 05:30 - edited 06-03-2023 11:16
12-08-2017 05:30 - edited 06-03-2023 11:16
Awesome news @Vanessatehyl! Hope to see you participating in the Community more often since I think it would be awesome for you to explore our Community. You can go ahead and log to any of the topics that might be of your interest in our Discussion boards. Feel free to comment and contribute with your knowledge and experience.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
05-24-2018 09:51
05-24-2018 09:51
Didn't work for me. I've tried everything. Very frustrated.
07-12-2020 14:18
07-12-2020 14:18
I don’t even have an all day sync option.
09-14-2020 18:44
09-14-2020 18:44
Same here. The option used to be in the app, now it's gone and the fitbit charge 2 does not automatically sync anymore
11-08-2020 05:32
11-08-2020 05:32
My fitbit stopped auto syncing after the latest Android app update. I've rebooted my phone. I've cleared data and cache an logged in. Still doesn't work.
11-09-2020 11:34
11-09-2020 11:34
My 2017 Charge 2 just stopped syncing 29OCT20. I've tried all of what is in your answer and everything in the FAQ user support. Sync still fails. Also failing is the pairing function for Bluetooth even though my Pixel3 android phone "sees" the tracker. It won't pair. A whole lot of negative comments about Fitbit sync issues online.
03-17-2021 05:37
03-17-2021 05:37
Hi Marre,
I'm having the same issue as noted above. The Fitbit 2 used to have an auto-sync option in the settings, but it is no longer there, and I have to do this manually by going into the app. Is there another way to get it to auto-sync? Thank you!
04-13-2021 14:47
04-13-2021 14:47
Did anyone figure out how to solve this issue? My fitbit does not auto sync and I have to press sync now on my fitbit app every time. this reall is fustrating
06-29-2021 05:26
06-29-2021 05:26
I was just wondering today why my data isn’t auto-syncing and found this. My guess is that Google (ooops! Fitbit) don’t want to support old devices so we peope go out and buy new ones…
I am using iOS and not Android
07-03-2021 13:11 - last edited on 06-22-2023 08:48 by DavideFitbit
07-03-2021 13:11 - last edited on 06-22-2023 08:48 by DavideFitbit
I'm having the same issue now with my charge 2. I switched devices. Went from antique samsung android tablet to new Samsung s6 auto sync gone from app on the s6. What a pain in the you know!
duh, that is the problem the sync all day is gone from the app, so it does not sync unless you open the app and force a sync manually, duh fix the issue instead of ignoring it
03-15-2023 10:51
03-15-2023 10:51
My charge 5 has no all day sync that I can find
03-16-2023 00:13
03-16-2023 00:13
Manually sync your Google Account
Open your phone’s Settings app.
Tap About phone And then Google Account And then Account sync.
If you have more than one account on your phone, tap the one you want to sync.
Tap More And then Sync now.
Regards,
Rachel Gomez
06-16-2023 04:26
06-16-2023 04:26
It's 2023 and it's still a problem. There is no "sync all day" on the app. I have a Versa 2 and it's the most annoying thing. The fact that FitBit wants US to deal with a problem THEY created rather than just fix the problem by either allowing for exchanges or providing the option to sync all day is infuriating. This thing wasn't cheap!
06-16-2023 06:47
06-16-2023 06:47
I would expect it to just get worse now that it’s google. I gave up on mine and just manually sync it in the morning like me it seems to work all day after jump starting it
06-19-2023 17:51
06-19-2023 17:51
I havent been able to sync my Charge 3 at all since around 3.31pm on Sat 17 (Australian time). Have followed all the steps on the website and narda. Battery at 100% just cant get any other data off it. 8(