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Random grey lines

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‎09-24-2020 13:21 - last edited on ‎09-24-2020 14:35 by Fitbit Moderator

‎09-24-2020 13:21 - last edited on ‎09-24-2020 14:35 by Fitbit Moderator

I charged my fitbit charge 3 and now there afe random grey lines vertically on the screen. I did a long reset twice with no help. 

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‎09-25-2020 14:53 - edited ‎09-20-2023 05:49

‎09-25-2020 14:53 - edited ‎09-20-2023 05:49

Hi there @Deidrehogue34, welcome to the Community Forums. I'm sorry to hear that your Charge 3's screen has developed random grey lines, I understand where your concern is coming from. Thanks for troubleshooting your tracker prior to posting here. 

I've seen you got in touch with our Support Team after posting here and they already helped you your Charge 3's screen issue.

Maria | Community Moderator, Fitbit


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