04-07-2019
11:17
- last edited on
09-08-2020
16:45
by
MatthewFitbit
04-07-2019
11:17
- last edited on
09-08-2020
16:45
by
MatthewFitbit
I cannot remove the film screen protector from my Charge 2! Have tried peeling a corner with credit card, using warm air from blow dryer, even swabbing with Goo Gone! It will not come off and manufacturer is not responding to my emails!
04-07-2019 13:30
04-07-2019 13:30
@Michelempr What brand screen protector?
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
04-10-2019 11:40
04-10-2019 11:40
Thanks for the response. There’s no brand name; I bought a 5 pack on Amazon from seller WTbone, who has ignored 3 emails. I’ve talked to Amazon, Fitbit, and tried everything I could find online but it will not come off.
08-28-2019 17:19
08-28-2019 17:19
I have the same issue except it’s a Fitbit Versa. How do I get it off to replace with new one
04-11-2020 07:04
04-11-2020 07:04
to remove the protective glass on my Fitbit versa lite, I took a sharp knife to lift the edge of the glass. It came right off(whole not in pieces).
04-11-2020 07:08
04-11-2020 07:08
I tried that and it just will not come off. Some suggested a few drops of rubbing alcohol to soften the plastic. I haven’t tried that yet.