Renaming activity keeps reverting back

[DrAmygdala]

Fitbit automatically logged an activity as outdoor bike and every time I try to rename it to "dancing" it keeps going back to outdoor bike.  I've tried different browsers, but none of them take the change.  I know that once the activity is named, it can't be renamed, but I can't even name this one in the first place.

[MarreFitbit]

It's nice to see you around my friend @DrAmygdala! So I can address this in the correct way, I'd like you to please confirm the type of activity you were doing when your tracker recognized it as "Outdoor Bike" and its duration. 

I know you've been very explicit whit your post, but I'm not 100% sure if you were doing a different activity that wasn't "Dancing" specifically. Sometimes driving or golfing might be recognized as "Outdoor Bike".

Also, I was wondering if this is the first time you faced troubles using SmartTrack? Have you tracked dancing before?

I'll be around my dear! 

[DrAmygdala]

I was at a concert, so dancing is definitely the best option.  I'd say I was dancing for around 1.5 hours (which makes sense based on fitbit tracking 1 hr 20 minutes of activity).

I had never had any issues before renaming activities until now; however I had previously only changed activity names when I used my Charge HR.  I have not tried to rename any activities since I upgraded to the Charge 2, since most of the time it's just walk, which is accurate.

Last night (March 22) I went to another concert and again it counted it as outdoor bike; I tried to change it to dancing and it didn't work again.  This time was around 45 minutes.

Thanks

[Nikki140]

I'm having the same problem except whenever I mow my lawn Fitbit says I'm bike riding.  Have you found the solution?

[WavyDavey]

Here's what helped me with this issue:

Going into the Exercise tile, click the gear icon, and switch the Outdoor Bike option to "ignore". This disables the auto-recognition for the exercise. I also put Elliptical to ignore because it would mistakenly log some of my workouts as elliptical. Then just manually start from the exercise shortcut on the tracker.

For activities that refuse to rename, you can create a custom activity (Dance). Then copy down the start/stop times for the activity that showed up as bike. Then you can delete the bike entry, and then use Log Activity to manually create the Dance activity with the same start/stop times. A little bit of effort, but it works for me. Hope this helps.

[DrAmygdala]

It never worked when I tried to change it on the website, but I was able to rename my workout from the fitbit Windows app.

[MarreFitbit]

Thanks for jumping on this thread @Nikki140! Have you tried what my friend @WavyDavey suggested? Did it work?

My apologies @DrAmygdala, I forgot to mention that I had created a Support Case on your behalf. I'm glad to hear you could solve this issue when getting in touch with them. 

[Nikki140]

Thanks for the response but, like DrAmy, this didn't work for me. 

[Nikki140]

No, Davie's way didn't work for me but neither did DrAmy's.  When I click the edit icon on 'Outdoor Bike' and enter the name of the activity I actually did, moved yard, then click 'update' - nothing changes.

[MarreFitbit]

Thanks for the update @Nikki140! Please check your inbox for further steps. 

[acmwitz]

I'm having the same problem as Nikki140.  Unable to change outdoor biking to yard work on my Charge2 like I was able to do on the Charge HR.

[MarreFitbit]

Hey there @acmwitz! Have you tried switching platforms? If you're trying to change the name of your activity with your Fitbit app, try using the website or viceversa. 

Keep me posted!

[slmorris05]

same here. I picked walk but I was hand washing my car and carpet shampooed. How to I change it to cleaning?  i have changed "elliptical " to cleaning.