Screen brightness Charge 4

[SunsetRunner]

My Fitbit screen brightness has faded so much that I can't see it hardly at all

Moderator edit: subject updated for clarity

[Beckyhandy]

I finally determined that my Fitbit 4  was just worn out and I started using my sons Fitbit 4

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[DavideFitbit]

Welcome to the Fitbit Community forums, @KCDoo. 

Thank you for sharing your inquiry about the Charge 4.  

You can find the instructions on how to change the brightness of the device here. 

@Beckyhandy Thank you for sharing your experience with this. About your Charge 4 with the brightness problem, If you already tried all the recommendations mentioned earlier, I do recommend that you continue the communication with the Customer Support team. They have specialized tools and will let you know if there are any other options available for you. You can click here to get connected.

See you around. 

[Storm15]

Thank you for the  instructions problem solved

[DavideFitbit]

@Storm15 That's great news! Thank you for sharing this update. 

Have a great day. 😁

[WanderingMK]

This info worked for me! It was explained very clearly. Thanks! 

[DavideFitbit]

Welcome to the Community forums, @WanderingMK. 

That's great news! Thanks for sharing this update. 

Have a great day. 

[doodlemomx2]

I had this same issue and realized that I had mine on 'sleep' - feel kind of silly sharing but it it helps someone else to check that setting as well!

[Mbut]

My setting is normal and it still dims

[DavideFitbit]

Hi, welcome to the Fitbit Community.  

Thank you for the information provided abou this inconvenience with your Charge 4.  

@doodlemomx2 It's great to know that you were able to get the screen back to a regular brightness setting. Thanks for sharing this update.  

@Mbut Could you please confirm if you've also tried  restarting the device or changing the clock face option?